Jason and Doug at Beanstalk.it represent our seventh try to find a responsive, honest, thorough, and detail-oriented IT support firm. Finally–we did it! Jason and Doug have been providing hardware and networking support for our family’s medical practice for almost a year. Most recently, our server started giving us warning messages on a Thursday morning. That afternoon, Jason got on the phone with the sales guy at Fry’s to help me configure a new server. Built overnight at Fry’s (recommended), Doug then visited the office the next afternoon. He ensured we didn’t lose one bit (pun intended) of data and our practice was functioning better than ever by Monday morning. Doug also has helped us with network config, mapping printers, etc. An added bonus–Beanstalk meticulously documents every action they take and emails these logs to you so you always have a complete record of progress made. I used to work at major nonprofit in La Jolla and they recently had a total server failure. I referred them to Beanstalk and they were glad I did.